Samsung Washer UB Code: Solution 2023

samsung washer ub code samsung washer ub code

The UB code on Samsung washers is an error message that indicates an unstable load. If you experience this error, it means that the Washer is having difficulty redistributing the weight of the laundry evenly during the spin cycle. This article will provide a complete guide to understanding and troubleshooting the Samsung Washer UB Code.


Laundry day can sometimes be a hassle, especially when your washing machine encounters issues like the UB code. However, understanding the causes of this error and learning how to troubleshoot it can help you get your Samsung washer back up and operating smoothly in no time.

Understanding the Samsung Washer UB Code

The UB code “Unbalanced” appears on Samsung washers when the machine detects an uneven laundry distribution during the spin cycle. This imbalance can result from various factors, such as overloading the Washer, improper loading techniques, or obstructions inside the drum.

When the Washer detects an unbalanced load, it attempts to redistribute the weight by automatically adjusting the spin speed. If the problem persists or worsens, the UB code is displayed, and the Washer stops to prevent any damage caused by excessive vibrations.

Causes of UB Code on Samsung Washers

  • Overloading the Washer: One common cause of the UB code is overloading the Washer with too many clothes or bulky items. When the drum becomes overcrowded, it becomes challenging for the Washer to distribute the weight evenly.
  • Improper Loading Techniques: Another factor that can trigger the UB code is improper loading techniques. Placing all heavy items on one side of the drum or not arranging the laundry in a balanced manner can lead to an unbalanced load.
  • Obstructions inside the Drum: Small items like socks or undergarments can get trapped between the drum and the tub, causing an imbalance. These obstructions prevent the Washer from spinning smoothly, triggering the UB code.

Troubleshooting Steps for Samsung Washer UB Code

If your Samsung washer displays the UB code, you can follow these troubleshooting steps to address the issue:

Checking the Load Balance

  • Stop the Washer and redistribute the laundry inside the drum. Confirm that the weight is evenly distributed and no heavy items are on one side.
  • If necessary, remove some items to create a more balanced load. Overloading the Washer can strain the motor and lead to unbalanced loads.

Rearranging the Laundry

  • If the UB code persists, remove all the laundry from the Washer and rearrange it more evenly.
  • Mix heavy and light items to create a balanced load. Avoid clustering similar items together.

Verifying Leveling of the Washer

  • Ensure that your Samsung washer is properly leveled. Use a bubble level and adjust the Washer’s feet to achieve a balanced position.
  • A washer that is not level can contribute to an unbalanced load and trigger the UB code.

Checking for Obstructions

  • Inspect the drum and tub area for any small items that may have become trapped.
  • Remove any obstructions carefully, not damaging the drum or tub. This step can help eliminate the unbalanced condition causing the UB code.

Additional Tips for Dealing with UB Code

To prevent the occurrence of the UB code on your Samsung washer in the future, consider the following tips:

  1. Avoid Overloading the Washer: Be mindful of the recommended capacity for your Washer and avoid overloading it. Keeping the load within the specified limits reduces the chances of encountering the UB code.
  2. Use Proper Detergent and Loading Techniques: Use the right amount of detergent and follow the loading instructions provided by Samsung. Distribute the laundry evenly and avoid packing it too tightly.
  3. Clean the Washer Regularly: Over time, detergent residue and lint can accumulate inside the Washer, affecting its performance. Regularly clean the drum and other washer parts to maintain optimal functionality.

Contacting Samsung Customer Support

If you have tracked all the troubleshooting steps and the UB code persists on your Samsung washer, it is recommended to contact Samsung’s customer support for further assistance. They can provide additional guidance or schedule a service visit if needed.


Encountering the UB code on your Samsung washer can be frustrating, but you can effectively address the issue with the troubleshooting steps outlined in this article. Understanding the causes and taking preventive measures can keep your Washer running smoothly and secure your laundry days are hassle-free.


How do I fix the Samsung Washer UB Code?

To fix the UB code on your washing machine, try the following steps:

  • Stop the Washer and redistribute the laundry to create a balanced load.
  • Rearrange the laundry evenly, mixing heavy and light items.
  • Verify that your washing machine is properly leveled.
  • Check for any obstructions inside the drum and remove them if found.
  • If the issue continues, contact the manufacturer or a professional technician.

Why is my Samsung washer not spinning after UB?

If your Samsung washer is not spinning after displaying the UB code, it could indicate a persistent unbalanced load. Try the following troubleshooting steps:

  • Stop the Washer and redistribute the laundry evenly.
  • Check for any obstructions inside the drum and remove them.
  • Verify that the Washer is properly leveled.
  • If the problem persists, it is suggested to contact Samsung’s customer support for further assistance or schedule a service visit.

How do I drain my Samsung washer?

To drain your Samsung washer, you can follow these steps:

  • Unplug the Washer from the power source.
  • Uncover the drain hose at the back of the Washer.
  • Place a shallow container or towel beneath the hose to catch any water.
  • Loosen the clamp or detach the hose from the drain pipe.
  • Allow the water to empty into the container or towel.
  • Once the water has drained completely, reattach the hose securely.
  • Plug the Washer back into the power source and resume normal operation.

What is the error code for Speed Queen UB?

Speed Queen washers do not typically use the UB code for unbalanced loads. However, you may encounter an error related to an unbalanced load on a Speed Queen washer. In that case, it is suggested to consult the user manual or contact Speed Queen’s customer support for specific error code information and troubleshooting steps.

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